Call me a media diva. Whatever. I've been around the block. Maybe when they get their act together I'll give it another try, but for now my Media spend has to stay at LESS than cable to justify cutting the cord, otherwise the cord services start to make sense, right? It's not all about the dollar, granted, but that's where it started. And it matters. Im giving up SlingTV because for that monthly cost I get crappy apps, the SlingTV service isn't always up, the GUI is badly designed and suffers listing errors from time to time, support isnt technical enough, and because Sling is acting greedy when they know they have all these problems. Let me detail those reasons. So for $20 Sling gives me ESPN and CNN. Bloomberg is completely free on the internet but its nice to have it there. Other than the occasional movie that I may stumble across there's _rarely_ anything to watch on the other channels, mostly infomercials at night anyway, its ridiculous. To that extent, regarding infomercials it is no different than a cable subscription, it's a "cable lite": most of the time it seems like more ads than content. For that money I also have to deal with the horrible experience on Windows 8.1. The windows app has a cycling sound to video problem loopback issue that horribly de-syncs the audio from the video and tries to catch up to itself, its hilarious hearing what words come up on CNN, but unbearable for sports - you have to listen to it like a radio because the video frame is way outta whack with the touchdown call! This de-syncing happens on ANY channel. It works fine for the first 10, 15 minutes, but the voice starts slowly falling out of sync. It gets worse and worse until the voice starts to try to catch up to the video, and then it cuts out, it never seems to catch up, it is kinda funny. I've thought about recording it for the SlingTV developers but I am sure they KNOW THIS. I've re-installed the app ten times, and check for updates frequently in hopes they'll fix it. The last version did it WORSE, the latest version improved the duration of bearable watching to ~20, sometimes 30 minutes, but eventually it goes haywire. It is not possible to sit and watch CNN in the background during the day, say, not even 30 mins without this issue cropping up over and over. It cycles, like I said, it eventually catches up and then a few minutes later it does it again. I will say that the SlingTV app on the Roku works much better, and it does marginally okay on Android - but on Android the audio/video sync issue crops up albeit in a milder form. Roku by far was the best consistent experience, in case this helps anyone else. The Sling service isn't always up. It has failed several times. I seriously dont have time nor a desire to show via packet flow monitoring how the service does not respond, but I can say that when Vudu works, and Hulu works, and Neflix works, and HboNow works, but SlingTV DOESN'T, and it doesnt work on any device, im pretty sure Sling is having an outage. Trying to call support DOES NOT help, their steps are so basic, no log files are requested, no real technical troubleshooting, I dont have time to reinstall apps and if the app sucks so bad that I have to uninstall and re-install, re-enter my credentials and all that jazz, you can bet your @$$ its a badly written app because I dont have to do that with ANY other video app. its an insult when the app sucks so badly to waste a customer's time. Sling's GUI is badly designed, and has frequent listing errors. Every once in a while I'll make a mistake and accidentally exit the app on the Roku: one back button too many, when the app is hanging just a tad - and it does so often, so you press Back button again and poof, you're out on Roku's home page. Usually at that point i just go to HBO-NOW or Amazon because at 1am on a Saturday night I naturally chose not to fight to open SlingTV again. Another bummer on the GUI is that you cant re-arrange channels, so you MUST click 20 times to watch CNN, basically. Twenty clicks. For that many clicks, I can just go to their web page. Wouldn't it be helpful to give you the option of sorting the channels "By Most Watched", how hard is that to implement on software. Then on the GUI there's another issue with the lineup listing of whats showing: this is not always correct. The times I've found a show I wanted to watch, it was NOT the one showing as "showing now" (and in case you're a SlingTV buff: yes, i know that the shows listed to the right are showing in the _future_ and are not viewable until they start). And even the description said it this show, but when I click "Watch" its an info-mercial (or something completely different). This does NOT happen all the time, but it has happened 2 or 3 times since I had the service. It certainly happens more than it ever happened on cable, or I've ever seen it happen on Satellite. Bottom line: Sling has work to do on the GUI, but this by itself is not a deal killer. To me the deal killer is that Sling is acting very greedy. If you take time out of the hours left in your day to let them know hey, your app is having issues and/or your service may be down or degraded, after they're convinced and realize its a crappy app you'd think they'd at least kick you up a credit, a free movie, thanks, we know, we're growing but hang with us. But that is not to be at Sling. They are happy to waste your time and say its your problem. Forcing the customer to bear all cost is the priority, even if the product is not delivering. For that level of service, maybe its better to charge a reasonable fee like $5, $10/month for "works... mostly". If everyone else is fine paying $20 let them, but the least Sling can do is to be nice to the customers who take the time to report the stuff's not working and recognize it, own it. SlingTV is a good idea, but they're not executing as well as they could, nor keeping an eye on the ball: customer experience and retention. In a future not very far from today, all these kids will be media divas. They better learn how to compete. Catch you on the flip side Sling, taking my $20 elsewhere. Peace out.